Sr Manager, Sales Engineering

Job Description

A leading cloud and managed services provider is seeking a Senior Manager of Solutions Architecture to oversee a high-performing team of senior-level architects focused on cloud, hybrid, and managed services solutions. This leader will coach and develop a consultative technical team responsible for designing outcome-driven architectures aligned with customer business goals.

The role combines strategic account engagement, tactical deal support, cross-functional collaboration, and executive-level technical leadership. Responsibilities include team development, strategic customer support, technical oversight, and public-facing representation at industry events.

Key Responsibilities

Team Leadership & Development

• Lead, mentor, and recruit Solutions Architects specializing in cloud and managed services.

• Foster strong collaboration across technical teams to deliver cohesive multi-cloud solutions.

• Build growth plans tied to certification goals and strategic initiatives.

• Cultivate a collaborative, business-outcome-focused team culture.

• Engage directly with key customers and maintain ongoing technical development.

Customer Engagement & Sales Support

• Serve as a senior technical sponsor in major customer engagements.

• Guide solution design across private, public, and hybrid cloud environments.

• Oversee workshops, whiteboarding, and stakeholder sessions.

• Support proposal development and RFP responses.

• Represent the organization with partners and alliances.

Technical Oversight & Enablement

• Bring customer insights into product and engineering roadmap discussions.

• Ensure solutions align with internal standards around performance, security, and compliance.

• Approve technical solutions and support SOW/design validation.

• Improve documentation standards, demos, onboarding, and training processes.

Cross-Functional Collaboration

• Work closely with Sales leadership to support account and territory strategies.

• Support expansion within strategic accounts.

• Partner with Product, Delivery, and Support to ensure a smooth pre-sales to delivery handoff.

• Represent the architecture function at events, webinars, and customer sessions.

Operational Excellence

• Track KPIs such as win rates, certification progress, and customer satisfaction.

• Enhance processes, tools, and automation for improved solution quality.

• Manage team capacity, pipeline alignment, and engagement prioritization.

Leadership & Communication

• Build trust, provide mentorship, and drive alignment across teams.

• Communicate technical concepts through a business-value lens.

• Present confidently to senior leadership and large audiences.

• Advocate for change and guide teams through growth and transition.

Qualifications

Minimum

• Bachelor’s degree or equivalent experience (8–12 years related; graduate degrees reduce the requirement).

• 3+ years leading pre-sales or technical solution teams.

• Proven success in pre-sales leadership and complex infrastructure design.

• Ability to influence both executive and technical stakeholders.

• Experience supporting mid-market and enterprise clients.

Preferred

• Deep knowledge of traditional cloud/hosted infrastructure (private cloud, virtualization, networking, security, DR/backup).

• Understanding of application, data, and workplace interdependencies.

• High-level familiarity with AWS, Azure, and GCP architectures.

• Knowledge of DevOps, automation, CI/CD.

• Strong understanding of security/compliance frameworks.