SAP Support Specialist

SAP Support Specialist

About the Role
An established international organisation operating within the healthcare and life sciences sector is seeking an experienced SAP Support Specialist to join its IT Applications team. This role supports critical business systems and works closely with internal stakeholders to ensure effective SAP operations, troubleshooting, and continuous improvement.

Key Responsibilities

• Investigate, troubleshoot, and document system issues through a ticket management system

• Manage SAP user authorisations, roles, and access profiles

• Collaborate closely with business process owners, internal departments, and external service providers

• Provide first-line support to end users for SAP-related queries and incidents

• Support the implementation of minor system changes, enhancements, and testing activities

• Assist in developing and maintaining effective application support processes

• Provide guidance to business teams on SAP functionality and best practices

• Coordinate and support SAP transport management activities

Candidate Profile

• Degree, vocational qualification, or equivalent professional experience in IT, Computer Science, Business Administration, or a related field

• Experience across one or more SAP modules, such as CO, FI, MM, PM, PP, or QM

• Familiarity with ABAP debugging or development is advantageous

• Strong understanding of SAP authorisation concepts, including users, roles, and profiles

• Proficiency in Microsoft Office applications

• Strong customer service mindset with excellent communication and collaboration skills

• Fluent written and spoken German and English

• Proactive, detail-oriented, and accountable approach to work

What’s on Offer

• Flexible working arrangements, including remote or hybrid working options

• Employee wellbeing initiatives, including health-related benefits and retirement support

• Additional lifestyle benefits, such as cycle-to-work schemes

• On-site facilities and employee amenities designed to support day-to-day wellbeing

• A collaborative and inclusive working culture where employees are encouraged to contribute and grow professionally

This is an opportunity to contribute to impactful work within a purpose-driven environment, supporting systems that help enable advancements in healthcare and scientific services.