SAP Support Consultant

We are seeking a dedicated SAP Support Consultant to join our team and ensure the optimal performance and security of our IT systems. In this role, you will be instrumental in maintaining system availability, proactively monitoring infrastructure, and supporting our clients with expert technical guidance. 

Key Responsibilities:

• Ensure system readiness and stability across various platforms, including Windows Server 2019, Windows 10/11, Microsoft Active Directory, and Hyper-V.
• Conduct proactive monitoring, analysis, and remediation of system vulnerabilities using tools such as PRTG Network Monitor and Tanium.
• Manage software deployment, patch management, and updates for client and server environments utilizing Ivanti DSM and Tanium solutions.
• Provide second-level support, collaborating closely with support partners to resolve complex technical issues efficiently.
• Coordinate and implement projects related to system upgrades, migrations, and infrastructure enhancements, ensuring minimal disruption.
• Analyze, assess, and continuously improve the market infrastructure while adhering to current IT security standards such as CIS benchmarks.
• Oversee output management tasks, including printer server management and fleet management operations.
• Contribute to cross-departmental projects to foster ongoing technological advancement and system integration.

Qualifications & Skills:

• Completed vocational training as an IT specialist (m/f/d) or a degree in (business) informatics.
• Proven experience in a similar support or system administration role.
• Extensive IT knowledge within a Microsoft environment, including Windows Server and client OS, with basic understanding of network technologies.
• Strong affinity for IT security topics and experience in implementing security best practices.
• Familiarity with Microsoft 365, Microsoft Azure, and Microsoft Intune is advantageous.
• Experience working with hybrid cloud environments and mobile device management.
• Capable of coordinating and executing IT projects with a high sense of responsibility and organizational skills.
• Excellent communication skills with fluency in written and spoken German.
• Structured approach to work with the ability to quickly grasp complex technical issues.

What We Offer:

• The opportunity to work in a dynamic, innovative environment with cutting-edge technologies.
• Career development opportunities through continuous learning and certification.
• A collaborative team culture valuing initiative and professional growth.
• Competitive compensation package and benefits.
• The chance to significantly impact our clients’ IT infrastructure and security posture.

Join and become part of a forward-thinking organization committed to excellence and technological advancement.