ServiceNow Platform Engineer
ServiceNow Platform Engineer
- Location M
- Expertise Other Categories
- Job Type Contract
- Salary € 475 Per Day
Senior ServiceNow Platform Engineer
As a Senior ServiceNow Engineer specializing in the implementation of the AI Control
Tower, you will lead the design, deployment, and governance of ServiceNow’s AI Control
Tower platform. This role is pivotal in ensuring responsible, scalable, and
compliant AI adoption, embedding risk-based controls and workflow automation into
every
AI initiative.
Your Responsibilities:
• End-to-end implementation of the ServiceNow AI Control Tower, including
requirements gathering, architecture, integration, deployment, and ongoing
platform management.
• Design and enforce governance processes for AI assets, ensuring compliance with
regulatory frameworks (AI Act, GDPR, DORA) and internal policies.
• Integrate the AI Control Tower with existing enterprise systems (e.g., Databricks,
Collibra, Active Directory, CMDB) to enable unified management of AI models,
datasets, and workflows.
• Develop and maintain automated workflows for AI asset onboarding, risk
assessment, impact analysis, and lifecycle management, leveraging ServiceNow’s
automation and reporting capabilities.
• Drive adoption and best practices for AI governance, collaborating with
business/product owners, risk and compliance managers, and the AI Center of
Excellence.
• Monitor and report on AI value delivery, productivity, cost avoidance, and risk
reduction using the AI Control Tower’s dashboards and evidence packs for executive
updates and audits.
• Mentor and guide junior engineers and cross-functional teams in AI governance,
platform usage, and compliance requirements.
• Stay current with AI regulatory developments and ServiceNow platform
enhancements, ensuring the AI Control Tower remains future-proof and scalable.
Who You Are:
• An expert in ServiceNow platform engineering with 5+ years of experience, including
custom application development, integrations, and platform management.
• Proficient in developing scoped applications, integrating new functionalities, and
managing complex projects. (Flow Designer, IntegrationHub, and scripting
(JavaScript, Glide API, Business Rules)
• Proven experience in implementing or supporting AI governance solutions,
preferably with ServiceNow AI Control Tower or similar platforms.
• Strong understanding of regulatory and compliance frameworks for AI (AI Act,
GDPR, DORA) and experience embedding these into technical solutions.
• Skilled in workflow automation, risk management, and lifecycle management for AI
and data assets.
• Experience with REST APIs, web services, and data integration patterns for
connecting ServiceNow to external platforms.
• Strong programming skills in JavaScript (ServiceNow scripting), Python (for AI/ML
and integration tasks), and familiarity with other languages such as Java, Bash,
HTML)
• Excellent communicator, able to translate technical requirements into business
value and compliance outcomes
Apply Now
As a Senior ServiceNow Engineer specializing in the implementation of the AI Control
Tower, you will lead the design, deployment, and governance of ServiceNow’s AI Control
Tower platform. This role is pivotal in ensuring responsible, scalable, and
compliant AI adoption, embedding risk-based controls and workflow automation into
every
AI initiative.
Your Responsibilities:
• End-to-end implementation of the ServiceNow AI Control Tower, including
requirements gathering, architecture, integration, deployment, and ongoing
platform management.
• Design and enforce governance processes for AI assets, ensuring compliance with
regulatory frameworks (AI Act, GDPR, DORA) and internal policies.
• Integrate the AI Control Tower with existing enterprise systems (e.g., Databricks,
Collibra, Active Directory, CMDB) to enable unified management of AI models,
datasets, and workflows.
• Develop and maintain automated workflows for AI asset onboarding, risk
assessment, impact analysis, and lifecycle management, leveraging ServiceNow’s
automation and reporting capabilities.
• Drive adoption and best practices for AI governance, collaborating with
business/product owners, risk and compliance managers, and the AI Center of
Excellence.
• Monitor and report on AI value delivery, productivity, cost avoidance, and risk
reduction using the AI Control Tower’s dashboards and evidence packs for executive
updates and audits.
• Mentor and guide junior engineers and cross-functional teams in AI governance,
platform usage, and compliance requirements.
• Stay current with AI regulatory developments and ServiceNow platform
enhancements, ensuring the AI Control Tower remains future-proof and scalable.
Who You Are:
• An expert in ServiceNow platform engineering with 5+ years of experience, including
custom application development, integrations, and platform management.
• Proficient in developing scoped applications, integrating new functionalities, and
managing complex projects. (Flow Designer, IntegrationHub, and scripting
(JavaScript, Glide API, Business Rules)
• Proven experience in implementing or supporting AI governance solutions,
preferably with ServiceNow AI Control Tower or similar platforms.
• Strong understanding of regulatory and compliance frameworks for AI (AI Act,
GDPR, DORA) and experience embedding these into technical solutions.
• Skilled in workflow automation, risk management, and lifecycle management for AI
and data assets.
• Experience with REST APIs, web services, and data integration patterns for
connecting ServiceNow to external platforms.
• Strong programming skills in JavaScript (ServiceNow scripting), Python (for AI/ML
and integration tasks), and familiarity with other languages such as Java, Bash,
HTML)
• Excellent communicator, able to translate technical requirements into business
value and compliance outcomes
