Digital Operations Support (Intune, End Point, Android)

Job Title

IT Support Specialist – Digital Operations (Permanent)

Company Overview

A large, well-established industrial organisation with international operations and a strong focus on long-term stability, digitalisation, and internal collaboration. The company combines a down-to-earth, values-driven culture with modern IT and digital transformation initiatives.

Location

Southern Germany
Hybrid working model available

Role Overview

In this role, you will support the stable operation of digital systems and technologies used across the organisation. You act as an interface between IT, development teams, and end users, ensuring digital solutions run reliably in day-to-day operations.

Key Responsibilities

• Provide technical support and operational assistance for digital applications and systems

• Support and manage mobile devices and hardware (e.g. rollouts, updates, troubleshooting)

• Analyse incidents, document issues, and contribute to continuous improvement initiatives

• Collaborate closely with internal IT teams, developers, and business users

• Support digital processes used in operational and field environments

Your Profile

• Completed training or degree in IT or a technical field, or comparable professional experience

• Experience in IT support, system operations, or technical service environments

• Interest in digital systems, mobile technologies, and modern IT operations

• Advantageous experience:

• Mobile Device Management (e.g. Intune or similar tools)

• IT service processes (e.g. ITIL)

• Hardware-related or operational IT environments

What’s on Offer

• Permanent position in a stable, long-term oriented organisation

• Flexible working hours and hybrid working options

• 30 days annual leave

• Structured onboarding and continuous training opportunities

• Collaborative, respectful team culture with a strong internal support mindset

• Additional benefits such as bonus payments, health initiatives, and social benefits