As a key member of the product team, you will define the objectives and strategic direction for our ERP solutions, ensuring alignment with the company’s overall goals. You will be responsible for managing the team’s backlog, prioritizing tasks, and ensuring timely delivery of the product within the agreed budget and quality standards. Your role will also involve facilitating team collaboration, particularly in Agile ceremonies, and acting as the representative of users and customers throughout the development process.
You will analyze user needs, conduct feasibility studies, and translate business requirements into functional specifications, ensuring that our IT solutions effectively address customer challenges. Your responsibilities will include overseeing the functionality of specific modules, including configuration, documentation, and testing. Additionally, you will manage projects aimed at creating new products or services to strengthen the company’s market position.
You will also gather and critically evaluate customer feedback, monitor the performance of our applications through user experience data, and propose future development plans. Building strong relationships with product stakeholders and engaging with customers will be central to your role, ensuring the highest levels of customer satisfaction.
Key Responsibilities
- Define and drive the vision and goals of our ERP solutions in alignment with the company’s strategy.
- Prioritize and manage the team backlog, ensuring that the product is delivered on time, within budget, and at the desired quality.
- Facilitate team collaboration, supporting functional analysis, sprint planning, and releases within Agile practices.
- Analyze and address user needs, converting business problems into functional specifications that meet customer requirements.
- Take functional ownership of specific ERP modules, including configuration, documentation, and testing.
- Lead projects focused on the design and creation of new products and services.
- Gather, analyze, and challenge customer needs to continuously improve our offerings.
- Monitor application performance, gather user feedback, and propose future enhancements and developments.
- Maintain regular communication with product stakeholders and customers to drive engagement and satisfaction.
Job Requirements
- Deep knowledge of SAP and its applications.
- Extensive understanding of the hospital sector.
- Strong background in business and functional analysis within a complex IT environment.
- Proficiency in Dutch (spoken and written).
- Familiarity with analytical tools, Agile development principles, and methodologies.
- Experience managing business needs and requirements for multiple clients.
- Strong problem-solving skills with the ability to identify root causes.
- Ability to communicate complex information clearly and concisely to diverse stakeholders, both verbally and in writing.
- Excellent communication, negotiation, and leadership skills, able to guide and manage stakeholder groups.
- Strong empathy, listening abilities, and customer-centric mindset.
- Attention to detail, reliability, team-oriented, and able to work well under pressure.
- Methodical approach to documentation and process development.
Work Environment
- Hybrid working model.
- Location: Belgium
- Software Design team.
Contact details:
+32 2 808 29 27
Mikeb@energizerec.com